Category Archives: Scripts

Automatic Australian Holiday Rulesets for Response Group Service

New-CSRgsAustralianHolidayList.ps1 Update 5/11/2018 Released Version 2.3 to fix an an issue with single pool selection using the ISE and add last run reminders About the tool This is a script that adds/maintains the relevant Australian Holidays to your Skype4B  / Lync environment for the next 12 months based on data available from the Australian Government Website. I… Read More »

Skype for Business SBA Migration Cheat Sheet

Okay, I’m supposed to be publishing my LPE article. But its not done yet. So have this “Quick and Nasty” guide instead I’ve recently been migrating customers from older SBA’s running Lync 2013 code to newer SSD based SBA’s running Skype for Business 2015 and as such I’ve been working on a tool for Pool… Read More »

Find and Test User IP Addresses in the Skype Location Database

I don’t know about you, but I love the Skype for Business location database. You know that little thing that automatically updates your location based on where you are? it doesn’t? Maybe you need to check your LIS config! As a Skype4B admin setting the LIS up can be a bit of a pain as… Read More »

Announcement: New version of my Australian Response Group Holiday Rules, Now fully automatic every year!

I’ve finally finished it! After my last script for 2106/2017 I decided to make a fully automatic Australian Response Group holiday sets for 2018 and beyond. I had planned to release a 2017/2018 version in October.. and after actually writing it all. I figured it would be heaps more reliable to use a proper Government… Read More »

Find Low or Empty RGS Response groups Script

I recently has a requirement to filter through a customer’s 200 odd RGS Groups to find areas that had little or no agents assigned causing a high abandoned rate of calls. I knocked something quick and nasty together in the ISE at the time, but thanks to someone digging through our phone lines at home… Read More »

Powershell One-Liner to Search DHCP for a IP address of a MAC Address

So, I recently had a need to quickly and easily search a considerably large amount of DHCP Pools for some Polycom Trio devices. and James Cussens VVX manager returned too many results to find what I was looking for (well, until I hacked it to support Trio’s) Bascially, feed it a MAC and it will… Read More »

How I moved from the Powershell ISE over to Visual Studio for my Skype4B scripts Part 3. A Pushme Pullyou

This is a continuation of my adventures into moving to Visual Studio from the Powershell ISE you can find Part 1 and Part 2 here, they contain concepts we are building upon in here so are worth a read. Anyway, last time we actually put some (very basic) code into Visual Studio and got it to run,… Read More »

How I moved from the Powershell ISE over to Visual Studio for my Skype4B scripts Part 2. The Return of the VB ISE!

Part 2 The Return of the VB ISE! This is a continuation of my adventures into moving to Visual Studio from the Powershell ISE you can find Part1 over here, go read that if you havent to get all caught up. Right, When we left off we had just installed Visual Studio, Connected it with Visual Studio… Read More »

How I moved from the Powershell ISE over to Visual Studio for my Skype4B scripts Part 1

Wait another part 1? But he hasn’t finished the Audiocodes CloudBond Review… Yeah I apologise for that. I’ve been pulled off to a customer site and I’ve had to rebuild my lab. So that’s coming soon. Anyway, I was asked on twitter to document the process of me moving over to Visual Studio and Git… Read More »

Response Group Timeframe Editor Powershell GUI

Update 10/7/2017 : Version 1.21 Fixes an issue where new time frames went created. Revision History :v1.21 Fixed a bug I introduced in 1.2 re-error checking when creating a new object :v1.2: Implemented the New Time frame feature properly Fixed a bug with Null entries causing alot of errors Fixed a bug with removing malformed RGS entries Added… Read More »