Author Archives: James "UcMadScientist" Arber

James "UcMadScientist" Arber

About James "UcMadScientist" Arber

I've spent the last 15+ years working in the Networking and UC industry, Now mostly working with Skype for Business and Microsoft Teams. Blogs and comments are my own thoughts and not indicative of my employer

Emergency Services Notifications and Handling for Microsoft Teams Direct Routing

So after a recent thread over on Twitter discussing the legalities of the E911 laws in the states (I’m an Australian) as well as the fact that Enterprise Voice is now easy enough to deploy that its getting deployed by Office365 administrators without traditional telephony experience. I figured I’d take a few minutes to publish… Read More »

Forwarding Original Caller ID with Skype4B and Telstra SIP

So I recently had a customer request that they have an on call mobile display the number of the calling party when a line was diverted outside of business hours. Luckily they were using a standard client to do the call forwarding and not a response group, so it was simple to redirect the call… Read More »

Quickly Convert CSUsers into CSMeetingRooms with PowerShell

Okay, so your working on a roll out and you have provided the process on how to create meeting rooms to the IT team. But unfortunately someone in desktop support has already created all the meeting rooms using the Skype for Business Control Panel as a standard EV enabled Skype4B users? Don’t throw all their… Read More »

SIP Extension fails to register to Sonus SBC with error “Incomplete Message”

So I had a weird one recently that I had been troubleshooting for ages, a previously working paging unit was reconfigured to use a new IP address and would no longer register to the Sonus SBC2000. All the obvious things were checked… Sip Server table had been updated Federated IP/FQDN for the Signalling Group had… Read More »

Preparing for Teams: Decommissioning on Prem Persistent Chat

So, I’m starting a new series of posts called “Preparing for Teams” and how I’m helping my customers transition from Lync 2013 and Skype for Business to Microsoft Teams Today I’m talking about decommissioning your existing On Premises Persistent Chat servers as we have to moved these workloads into Teams Note this article doesn’t cover… Read More »

Object reference not set to an instance of an object. When importing RGS config

Update: Looks like Microsoft has noted this issue in KB4458679 You can install the January 2019 CU to resolve the issue. So I recently ran into the error message “Object reference not set to an instance of an object” When attempting to import an RGS config for pool failover. Well, that’s not a very helpful message.… Read More »