Tag Archives: Trio

Hide the Polycom Trio “Sign Out” button

Another quickie. I’ve had a customer report that their Polycom Trio’s were randomly signing out after being left idle and in some cases, the system would work for one call, then need to be signed in again. Turns out the reception team had been cleaning the device between meetings (and not using the screen clean… Read More »

Polycom Real Presence Trio Remote Party “cuts out”

This is a real silly one, but I figured I’d post it for anyone else that come across the issue A customer of mine had a Real Presence Trio UC installed by a Video conferencing vendor whom had converted an older legacy system over using a Trio Visual Plus unit, but had never really played… Read More »

Updating the Plantronics Trio device using Lync/Skype4B Server

As you might know I’ve recently had the opportunity to have a play with some of Polycom’s new Real Presence Trio UC devices and me being the Skype4B guy I am I figured I could get these to naively update using the Skype4B Device Update Service as I already have a UCS provisioning server pointing… Read More »