Category Archives: Polycom

Hide the Polycom Trio “Sign Out” button

Another quickie. I’ve had a customer report that their Polycom Trio’s were randomly signing out after being left idle and in some cases, the system would work for one call, then need to be signed in again. Turns out the reception team had been cleaning the device between meetings (and not using the screen clean… Read More »

Response Group calls to Skype4B client work, Polycom VVX Phones Fail with CAC enabled

Figured I’d post this one quickly and hopefully it will help someone else, I don’t have time to replicate the issue in my lab so don’t have any screenshots more detailed info I’m afraid I recently had an interesting one where a customer had deployed Skype4B I with another integrator in a hurry and had… Read More »

Polycom Group series video degrades when joining a conference via Skype4B

Update: Polycom has hinted this will be resolved in the the 6.0 firmware for these devices! Update 2: This still occours on a seperate customer of mines system on UCS 6.0, I have asked them to raise a ticket with Polycom and egarly await the outcome. So another interesting one for the ranks. I had… Read More »