Jabra Evolve 65 Review

Today I have 2 units. The updated version of the Jabra Evolve 80 and the Evolve 65 Click here for for Evolve 80 review I’ve been rather lucky during my time running Skype4B, Vendors are eager for you to rate and review their gear. As I work for a company that tends to stick with… Read More »

Jabra Evolve 80 Review

Today I have 2 units. The updated version of the Jabra Evolve 80 and the Evolve 65 Click here for the Evolve 65 review I’ve been rather lucky during my time running Skype4B, Vendors are eager for you to rate and review their gear. As I work for a company that tends to stick with… Read More »

Find Low or Empty RGS Response groups Script

I recently has a requirement to filter through a customer’s 200 odd RGS Groups to find areas that had little or no agents assigned causing a high abandoned rate of calls. I knocked something quick and nasty together in the ISE at the time, but thanks to someone digging through our phone lines at home… Read More »

Hide the Polycom Trio “Sign Out” button

Another quickie. I’ve had a customer report that their Polycom Trio’s were randomly signing out after being left idle and in some cases, the system would work for one call, then need to be signed in again. Turns out the reception team had been cleaning the device between meetings (and not using the screen clean… Read More »

AudioCodes CloudBond In Depth Review and Setup Part 2

Hey, Remember that AudioCodes review I did waaaaay back in August then got distracted with PowerShell stuff? Well I’ve had some time to spend working with the unit as well as talking to AudioCodes about the solution in general. Quick Shout out to David at AudioCodes and the guys at Auroz for letting me hold… Read More »

Using Dual Monitors in a Skype for Business / Lync Meeting

aka: How to use multiple monitors in the Skype for Business client to split video and content streams during meetings like Lync Room Systems do. So, I recently got asked by a client if it was possible to split the Video and Content in a meeting across two screens like in a Lync Room System and… Read More »

Powershell One-Liner to Search DHCP for a IP address of a MAC Address

So, I recently had a need to quickly and easily search a considerably large amount of DHCP Pools for some Polycom Trio devices. and James Cussens VVX manager returned too many results to find what I was looking for (well, until I hacked it to support Trio’s) Bascially, feed it a MAC and it will… Read More »

How I moved from the Powershell ISE over to Visual Studio for my Skype4B scripts Part 3. A Pushme Pullyou

This is a continuation of my adventures into moving to Visual Studio from the Powershell ISE you can find Part 1 and Part 2 here, they contain concepts we are building upon in here so are worth a read. Anyway, last time we actually put some (very basic) code into Visual Studio and got it to run,… Read More »

How I moved from the Powershell ISE over to Visual Studio for my Skype4B scripts Part 2. The Return of the VB ISE!

Part 2 The Return of the VB ISE! This is a continuation of my adventures into moving to Visual Studio from the Powershell ISE you can find Part1 over here, go read that if you havent to get all caught up. Right, When we left off we had just installed Visual Studio, Connected it with Visual Studio… Read More »

How I moved from the Powershell ISE over to Visual Studio for my Skype4B scripts Part 1

Wait another part 1? But he hasn’t finished the Audiocodes CloudBond Review… Yeah I apologise for that. I’ve been pulled off to a customer site and I’ve had to rebuild my lab. So that’s coming soon. Anyway, I was asked on twitter to document the process of me moving over to Visual Studio and Git… Read More »